Pixelcare | Business support for healthcare

Gr🚀wth Support for Healthcare

We’ll help you with your day-to-day tasks so you can focus on what matters the most.

PIXELCARE IS

A business support partner that understands healthcare

We understand that healthcare and allied health businesses face unique challenges in streamlining and automating operations. The landscape can be complex due to the need for IT, marketing, and operational skills and various software integrations.

Pixelcare is your one-stop shop to alleviate administrative burdens and automate your business, marketing and sales operations, enabling you to detach from your day-to-day and focus on high-value activities.

marketing allied health

Client acquisition:
Supercharge your client base seamlessly. Streamline acquisition, increase connections. Less hustle, more clients.

Client retention:
Keep clients engaged effortlessly. Strengthen relationships, foster loyalty. Less effort, more happy clients.

Admin support:
Cut admin workload, boost productivity. More time for what matters. Simplify your business with less tasks, better results.

Hi there, I am Matteo.

An allied health and NDIS business owner equipped with tools and expertise to improve communication, marketing and operation systems in healthcare settings. 

Let me share more, you’ll love it.

Case studies

How implementing a marketing dashboard supported this private practice to focus their marketing resources appropriately.

Problem: The owner of a private practice found themselves spending excessive time and funds on marketing activities that yielded no discernible return on investment. They emulated strategies employed by other businesses at no benefit to them, dedicating extensive hours to social media and allocating resources to paid advertising campaigns.

Solution: Pixelcare refined their intake process and implemented a comprehensive dashboard to provide transparency and understand the efficacy of various referral channels. Armed with insights into the most productive channels, we directed our resources towards optimising these avenues while developing automated systems to manage less fruitful channels.

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Now, the business channels its energies into SEO and stakeholder engagement initiatives. Meanwhile, they’re maintaining their social media presence by automating with systems and processes their content scheduling, ensuring a seamless flow of content for up to two months in advance.

How implementing an email welcome sequence supported this healthcare business to increase client average visits.

Problem: The owner of a healthcare business expressed dissatisfaction with the average client retention rate. They perceived that certain clients failed to progress beyond the initial appointment, hindering the continuity of service and preventing them from fully benefiting from their service.

Solution: Pixelcare introduced a welcome email series activated upon client intake or service acceptance. This initiative aimed to improve the initial impression the client had with the business, fostering familiarity and instilling confidence, thereby encouraging their return.

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Allowing clients to learn more about the business and understand the reasons for their return was pivotal in boosting this business’ client retention rate. Clients visited the company 3 times more.

How implementing a system-driven SEO approach supported this private practice to grow their client intake.

Problem: The business owner lacked familiarity with SEO and hesitated to outsource it to a costly external agency lacking experience in allied health and disability. Concerns arose regarding potential damage to the brand if produced content did not align with business values and industry standards.

Solution: Pixelcare stepped in by providing clarity on required content for better ranking, along with templates and guidelines for internal team members, facilitating the creation of relevant material. Implementing best practices ensured increased enquiries from potential clients and subsequent intake. Furthermore, the produced content was integrated into email marketing campaigns and also utilised as a valuable resource for clients by the team.

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The business witnessed a substantial surge in client intakes attributed to Google organic search, with SEO referrals accounting for 52.1% of the total intakes.

Quotation marks

Having someone who understands and has worked within the industry makes it a big difference.

Easy steps to get started

01

Book a free consultation

This session is a valuable (and complimentary) opportunity to dive into your business operations and marketing and sales systems. We’ll identify the actions, resources, and tools needed to boost your business performance and address any gaps in your current approach. By the end of this session, you’ll walk away with concrete ideas on how to improve your business and seize new opportunities.

02

Onboarding

When you’re ready to begin and we have agreed on what needs to be done, we’ll move into the onboarding phase.  We’ll create a strategic plan, making sure we tackle opportunities that bring immediate benefits while also setting the stage for long-term growth. Our goal is to match our efforts with your business goals, making sure we’re as efficient and effective as possible at every step of your client’s journey.

03

Getting to work

With a clear plan in place, it’s time to get started. We’ll jump straight into putting the strategies we discussed during onboarding into action. Whether it’s improving your marketing, streamlining operations, or making your customer experience better, we’re dedicated to delivering real, noticeable results. We’ll keep communication open throughout, making sure you’re updated on the progress every step of the way.

Frequently asked questions

Why should I implement these systems in my business?

Implementing these systems will help streamline your practice’s operations, leading to increased efficiency, improved client care, and ultimately, better business performance. By documenting and refining your day-to-day workflows, you can reduce errors, save time, and enhance the overall experience for both clients and staff.

Won't implementing these systems disrupt my current workflow?
Change can be uncomfortable, and implementing these systems doesn’t have to completely overhaul your current way of doing things. We’ll work with you to document and refine your existing processes, creating consistency and reliability without disrupting your workflow.
How much will it cost to implement these systems?
The costs will depend on the specific needs and goals of your business. We offer flexible plans from $299 per month and can provide a breakdown of potential costs and benefits to help you make an informed decision. Plus, the long-term savings and increased profitability from improved efficiency will often outweigh the initial investment.
I'm worried about not having enough time to implement new systems. How can you help with that?
We understand that you’re busy, which is why we offer phased implementation plans tailored to fit your schedule. We’ll handle much of the heavy lifting, including documentation and training, to minimise the time required from your end.
What if I am not happy with the results?
We highly value your satisfaction, and if, for any reason, you’re not happy with the results, we’re here to help. Please keep in mind that we’re dedicated to supporting you and succeed. Feel free to share your concerns and let us know how we can make necessary adjustments to ensure you achieve your desired outcomes.
Will implementing these systems make my practice feel less personalised?
Not at all! We’ll work with you to ensure that the systems and processes we implement are tailored to fit the unique needs and values of your business. By creating consistency and reliability in your operations, you’ll actually have more time to focus on providing personalised care to your clients.
What if my staff resist the changes?
Change can be challenging, but we’ll provide training and support to help your staff adapt to the new systems and processes. By involving your team in the process and emphasising the benefits that the changes will bring, we can help ensure a smooth transition for everyone involved.
Will implementing rigid systems limit my ability to adapt to changing market conditions?
Our systems and processes are designed to be flexible and adaptable, allowing you to respond to changing market conditions while maintaining efficiency and reliability. By providing a framework for innovation and creativity, rather than stifling it, we can help your business thrive in the dynamic healthcare environment.
How do I know if implementing systems and processes is right for my practice?
We’ll work with you to assess your business-specific needs and goals, providing clear and concrete examples of the benefits that implementing systems and processes can bring. Whether you’re looking to improve efficiency, enhance client experience, or boost profitability, we’ll tailor our approach to fit your unique circumstances and priorities.

Get in touch